Our Services – Conversational AI

A. Additional AI services

1. Recommendation Engine:

In today hyper-competitive market, consumers expect real-time, curated experience across digital channels as they consider, purchase and use products and services. We can help our clients with creating personalized web experience tailored to each customer’s preference and behavior across channel through recommendations, curated channel and target marketing promotions to improve customer engagement and conversion.

Use cases:

For Retail clients – we can help deliver unique homepage experiences, help customers discover product faster, enhance marketing communication, refine product recommendations, boost upsell and cross-sell
For Media and Entertainments clients: We can help increase content consumption, highlight new content offerings, create personalized ad placements, and improve marketing communications

2. Intelligent Document Processing:

For businesses that are manually processing documents can be time consuming, error prone and costly. Most business these days want to extract information quickly and use them for downstream applications. We can build intelligent document processing solutions for our clients to automate the extraction of information from complex content in any document format such as healthcare claims, mortgages, insurance claims, contracts and legal documents with higher accuracy of data, faster data processing and improved productivity at significant cost savings.

Use cases:

Documents in Bank, Mortgage, Insurance, Healthcare, Legal, Manufacturing industries come in different types of forms – structured, semi-structured format, can now be processed by AI services and entities extracted form these documents and saved in database to be consumed by another application.
In industries such as healthcare, legal, insurance, and banking, the continuous influx of paper-based or PDF documents (like invoices, health charts, and insurance claims) have pushed businesses to consider evolving their document processing capabilities. In such scenarios, businesses and organizations find themselves in a race against time to deploy a sophisticated document analysis pipeline that can handle these documents in an automated and scalable fashion.

3. Fraud Management

Newly released Federal Trade Commission data shows that consumers reported losing more than $5.8 billion to fraud in 2021, an increase of more than 70 percent over the previous year.With our Fraud Detection machine learning solutions, our clients can proactively and more accurately detect and prevent online fraud in real-time. These solutions will help reduce revenue losses, avoid brand damage, and provide a frictionless customer online experience while adapting to changing threat patterns

4. Demand and Product Forecasting:

Most business track. monitor and analyze business metrics monitor the health of the company. While business data analysis lets you learn from the past, monitor the present and better plan for the future, that’s not enough. Our Demand Forecasting solution can analyze large amount of business data and accurately forecast sales, financial and demand data to streamline decision making, and automatically identify in business metrics.

B. Managed Service

After successful Conversational AI application deployment, businesses will need to perform on going monitoring, management and administrative tasks. If our clients lack the bandwidth or the skills to manage these tasks, we can augment their team with our AI/ML specialists and provide the necessary support. Our engineers will proactively monitor and manage our client’s deployed AI/ML services to ensure optimal performance. This frees our clients from the day-to-day operational challenges and allows them to focus on the their customers and products.

C. Education

We provide onsite or virtual workshops and training to enable our client’s team to build their AI/ ML capabilities so they can develop new AI/ML services and continue to enhance, maintain and manage their AI/ML services